How long will my order take to arrive?

Shipping Method Total Delivery Time Guideline:

Standard Shipping: 5-10 Business Days

Urgent Next-day Shipping: 1-3 Business Days

Dispatch times: Same-day dispatch are available on all orders placed before 11 am (AEST). Orders placed on public holidays and/or weekends will dispatch on the following business day. 

 

Who will deliver my parcel?

We use various courier services to deliver your parcels depending on location and chosen shipping method. 

• FedEx/TNT 
• Aramex
• Couriers Please

What if my order hasn't arrived in the estimated time?

Please note that our shipping timelines are based on the estimated arrival time from the dispatch date, not from the date your order was placed. All timelines work based on 'business days', which run from Mondays to Fridays and do not include public holidays or weekends.